Advance Auto Parts - Great company to work for, but they don't believe in helping customers | Glassdoor
There are newer employer reviews for Advance Auto Parts
There are newer employer reviews for Advance Auto Parts

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Helpful (2)

"Great company to work for, but they don't believe in helping customers"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in Auburn, AL
Former Employee - Assistant Store Manager in Auburn, AL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Advance Auto Parts full-time (More than a year)

Pros

I enjoyed the variety of customers that always came in. You meet so many new people and you make great connections with commercial customers and the staff of the store. Benefits are cool and not to mention the discount.

Cons

The discount is very strict and can only be used by immediate household. So no helping that buddy who has always helped you. You can get fired for trying to help customers who can't afford total cost of the parts or the labor to get them installed

Advice to Management

Be more lienient with team members and make sure that the GM in the store is properly trained and focused on the business.

Other Employee Reviews for Advance Auto Parts

  1. "Great place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brooklyn, NY
    Current Employee - Sales Associate in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    People are easy going and friendly

    Cons

    lots of lifting of heavy batteries and customers who have no idea what they want, and can be overbearing.


  2. "Great employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Columbus, OH
    Current Employee - Commercial Account Manager in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (Less than a year)

    Pros

    Great people company who provides all the tools for your success.

    Cons

    Really no bad information to post a out Advance Auto Parts

    Advice to Management

    Need better aligned targets.

There are newer employer reviews for Advance Auto Parts
There are newer employer reviews for Advance Auto Parts

See Most Recent

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