Advantage Solutions - Interacting with customers, just have fun and be friendly on the phone. | Glassdoor
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There are newer employer reviews for Advantage Solutions

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Helpful (1)

"Interacting with customers, just have fun and be friendly on the phone."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Coral Springs, FL
Current Employee - Customer Service in Coral Springs, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at Advantage Solutions part-time (Less than a year)

Pros

If you love meeting new people and love talking also if you're a well-oriented person.

Cons

some of the customers are a bit disrespectful but as long as you keep calm and be friendly to them they will come around.

Advice to Management

work hard always striving toward success. be a team player, always reach where you want to be.

Other Employee Reviews for Advantage Solutions

  1. Helpful (4)

    "Compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advantage Solutions full-time (More than 3 years)

    Pros

    Co workers are nice and pleasent but thats it

    Cons

    The company stalls and says your career is in your hands and calls bonuses incentives and has not handed out a raise in years and only hands out "incentives" to a few selective employees. High turnover. If you have another option take it.

    Advice to Management

    At least accept that theres a cost of living expense over two years thats roughly a 6.5 % paycut if no raise is given out no wonder my office has lost every employee but 2 and I'll be gone soon as well.


  2. Helpful (5)

    "Biggest Mistake"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Supervisor
    Current Employee - Retail Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advantage Solutions full-time (More than 3 years)

    Pros

    Can be room for advancement of you know the right people, but you HAVE to know the right people.

    Cons

    - More job expectations and requirements by the day, you can have 15 things you MUST have done one day, but the next you find out it was supposed to be 45 without anyone telling you.
    -Inconsistent communication, supervisors are told to do one thing and it changes the next day. Upper management changes their minds more than they change their underwear.
    -Management is consistently trying to run off part time employees with threats of no hours if they do not do what is asked of them.
    -The only things written down on any paperwork is only the bad even if it was from a clear lack of training. Things like going the extra mile of never considered.
    -There is zero training for new supervisors!
    -Management constantly says they care about a work life balance but anyone in middle management knows upper cares about their work life balance; proof is many new jobs come out and it is communicated during off hours, weekends, and Holidays.
    -Salary management cannot take vacation during the beginning of the year.
                    (Speaking of vacations... there is no such thing as vacations, if you travel somewhere you must take your laptop or you will be help accountable for the time you were gone.)
    -Supervisors are held accountable for things out of their control many part time employees will not go the extra mile if you threaten them.
    -There is a new threat around the corner everyday, don't have this done written up, don't get that done in the next hour write up, can't hire new people because of another department it's a write up!
    -All hiring is done by another department in which supervisors have no pull, need 10 people to get your number from being the worst...? Too bad you get no one and still written up because you are supposed to be able to clone employees to do management's bidding.

    -When part time employees are let go for any reason it is made to seem that it was purely the Supervisor with no due process leaving the supervisor with violent threats, harassing phone calls, and a possible investigation due to a disgruntled employee's claims.

    There is so much more... if you have the opportunity to work here RUN... RUN FAR and RUN FAST!

    Advice to Management

    Acknowledge the people in the field who are the gears to company, without the work being done in the field how could the company afford lovely conventions, Christmas bonuses (which the supervisors don't get!), and pay raises (which supervisors don't get because of fiddle with reviews).


There are newer employer reviews for Advantage Solutions
There are newer employer reviews for Advantage Solutions

See Most Recent

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