Aetna - Best HR Contract Position Ever! | Glassdoor
There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

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"Best HR Contract Position Ever!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Recruiter in Omaha, NE
Former Contractor - Recruiter in Omaha, NE
Recommends
Positive Outlook
Approves of CEO

I worked at Aetna as a contractor (Less than a year)

Pros

Great work life balance
Excellent management team in Omaha
Above Average work facility, security and work tools
Excellent Compensation
No smoking on company grounds
Periodic on-site food vendors
Great camaraderie
The HR Team was great to work with-both in Omaha, and in Connecticut

Cons

Drug screening and background checks on temporary customer service positions is expensive, and a waste of money-Even though candidates are told at the beginning of the interview that drug screens and BGI's are conducted, they lie, lie, lie to your face about their willingness and ability to participate in these processes. Omaha is the world capital for the customer service industry. Aetna is the only company in Omaha that follows these processes for temporary jobs. I am not condoning crime or illicit drug taking, but the job is temporary, and only pays $12.50 an hour.

There is no real plan for managing the new copy machines, printers and faxes installed in the Omaha facility. If a copy machine goes down, there is no process in plan to have it repaired. It will sit idle for week. A local point of contact should be chosen and trained for managing this.

Advice to Management

Don't forget your team in Omaha-they are important too!

Other Employee Reviews for Aetna

  1. Helpful (1)

    "Good company as a whole, some depts need help."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Service Specialist in Jacksonville, FL
    Current Employee - Provider Service Specialist in Jacksonville, FL

    I have been working at Aetna full-time (Less than a year)

    Pros

    Good starting salary.Company is good as a whole. Bonus structure pretty good.

    Cons

    Call center employees are tied to their chair, no time to interact with team

    Advice to Management

    Upper management need to be more visible


  2. Helpful (2)

    "Horribly Micro-Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager
    Former Employee - Care Manager
    Negative Outlook
    Disapproves of CEO

    I worked at Aetna full-time (More than a year)

    Pros

    Pay was good. Commute not bad. Enjoyed helping the clients which is really what it's all about anyway. Some nice co-workers. Bonuses were nice.

    Cons

    Very cliqueish & if they don't like you they will gang-up on you or set you up to get into trouble. Worked with many self-absorbed people' saw the good people leave.

    Advice to Management

    Grow some balls.


There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

See Most Recent

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