Aetna - Challenging | Glassdoor
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There are newer employer reviews for Aetna

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Helpful (1)

"Challenging"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Business Analyst in Phoenix, AZ
Current Contractor - Business Analyst in Phoenix, AZ
Recommends
Positive Outlook
No opinion of CEO

I have been working at Aetna as a contractor (Less than a year)

Pros

Some of the people you work with are excellent coworkers. They demonstrate a high degree of knowlege, empathize with customers, are all about showing professionalism in all their business transactions.

Cons

Like every large company, there is some dead wood in the ranks. They don't show up for meetings, don't return e-mails, and take a week to do what others do in a half day.

Advice to Management

Work with your dead wook and under performers. Call them out and cull them out or the high performers will lose morale and join the shirkers ranks.

Other Employee Reviews for Aetna

  1. "Great place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Boston, MA
    Current Employee - Programmer Analyst in Boston, MA

    I have been working at Aetna full-time (More than 3 years)

    Pros

    flex work timings are fun

    Cons

    gowth options seem to be less here


  2. "Best HR Contract Position Ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Recruiter in Omaha, NE
    Former Contractor - Recruiter in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna as a contractor (Less than a year)

    Pros

    Great work life balance
    Excellent management team in Omaha
    Above Average work facility, security and work tools
    Excellent Compensation
    No smoking on company grounds
    Periodic on-site food vendors
    Great camaraderie
    The HR Team was great to work with-both in Omaha, and in Connecticut

    Cons

    Drug screening and background checks on temporary customer service positions is expensive, and a waste of money-Even though candidates are told at the beginning of the interview that drug screens and BGI's are conducted, they lie, lie, lie to your face about their willingness and ability to participate in these processes. Omaha is the world capital for the customer service industry. Aetna is the only company in Omaha that follows these processes for temporary jobs. I am not condoning crime or illicit drug taking, but the job is temporary, and only pays $12.50 an hour.

    There is no real plan for managing the new copy machines, printers and faxes installed in the Omaha facility. If a copy machine goes down, there is no process in plan to have it repaired. It will sit idle for week. A local point of contact should be chosen and trained for managing this.

    Advice to Management

    Don't forget your team in Omaha-they are important too!

There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

See Most Recent

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