Aetna - Excellent company | Glassdoor
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There are newer employer reviews for Aetna

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Helpful (2)

"Excellent company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Quality Analyst WAH in Minneapolis, MN
Former Employee - Quality Analyst WAH in Minneapolis, MN
Recommends
Neutral Outlook
Approves of CEO

I worked at Aetna full-time (More than 5 years)

Pros

The environment is employee friendly and the employees are tremendous. They are encouraging of "Work at Home" positions, with 20-30 % of the employees doing so by 2014.

Cons

They outsourced the Pharmacy Benefit Manager division, so pharmacy jobs are very limited at Aetna, but the Medical and Life insurance departments are growing!

Advice to Management

Keep up the good work with listening to the employees and working with them, not against them.

Other Employee Reviews for Aetna

  1. ".NET Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - .NET Developer in Phoenix, AZ
    Former Employee - .NET Developer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time (More than a year)

    Pros

    Aetna is a great company to work for, with overall good benefits except for Medical. The management team is great!

    Cons

    For medical benefits they offer an HSA where you pay most of the stuff out of pocket. They also offer
    lower then market pay using the health benefits as a carrott but its not really that good.

    Advice to Management

    Its one of the greatest companies I ever worked for. Great managers but allow employees to buy same good plans that customers can buy (medical insurance)


  2. Helpful (5)

    "Employees paying price for lack of planning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Aetna full-time (More than 8 years)

    Pros

    It's a job. Could be worse. Some niches look comfy. Unlike flat organizations, middle management who do nothing but go to meetings and inhibit communication between top brass and grunts are not only tolerated, but encouraged, as it makes upper management's life much easier.

    Cons

    Doing more with less has become something of a fetish. Whereas at one time a problem would be solved by throwing bodies at it, currently they just throw unpaid overtime by exempt employees at it. Spending money on computer systems upgrades is out of the question.

    Departmental management have come to the point where they thank employees for all the hard work last year, then promise them even more as the reward. You're lucky if you don't throw away vacation days at the end of the year that you can't carry over. Not having taken a vacation or even a long weekend in the past year is considered a good thing.

    Nothing much works at any level, and nothing much is fixed. More workers are thrown to work around the problem as a permanent bandaid. Aetna is in the middle of yet another attempt to fix the problems without actually changing anything, with a culture change initiative. It won't work. In spite of all the modern trappings and conversion to health insurance, this is still basically the same insurance company it was a century ago, when workers had to be seated at their desks from one bell to the next, or waited at the edge of the roped off carpeted areas for the godlike company officers to summon them into the divine presence.

    Employees are entirely at the mercy of their supervisors. HR is powerless to intercede in even the most obvious cases of mistreatment if nothing actually illegal is going on.

    Now that they've purchased Coventry, it's obvious from their history that there will be layoffs, and they will come from the Aetna side.

    Advice to Management

    Try to find out what's going on downstairs some time, and not by just asking the people whose salaries depend on telling you that it's all doing well.


There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

See Most Recent

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