Aetna - been a long road to a dead end | Glassdoor
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There are newer employer reviews for Aetna

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Helpful (8)

"been a long road to a dead end"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Aetna full-time (More than 10 years)

Pros

I do have a job

Cons

I have a job at Aetna.

Advice to Management

Actually adhere to the ethics goals you shove down our throats. Do not hire supervisors and managers who have never been in health care or even know what forms are utilized to bill claims. Favoritism, the Arizona locations wrote the book on favoritism. Sitting at your desk and working are not as important to claims supervisors as fund raising, game playing, and pumpkin carving. The Mercy Care Plan is so mismanaged, all smoke and mirrors. Health conditions aggravated by coworkers are dismissed as not important. Assault of an an employee by a manager in compliance was ignored for 6 months. They do not enforce their own HR policies. They know they don't have to treat their staff well, with the job market everyone is scared of saying anything. Reporting issues to your manager or supervisor results in retaliation. EVERY time. The health benefits for their own employees are unaffordable.

Other Employee Reviews for Aetna

  1. "Claim benefit specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Claim Specialist in Phoenix, AZ
    Current Employee - Benefit Claim Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 3 years)

    Pros

    able to work at home

    Cons

    hard to move up in company


  2. Helpful (1)

    "Great company to work for. Great work ethics and team mentality."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 10 years)

    Pros

    40 K. Great pay. 4 day work week. Manage works with you when you are traveling out of town and need time off. Supervisors are there for support. You have places/recourses available to perform your job efficiently.

    Cons

    Not very good health insurance benefits. Aetna eliminated pension plan for new hires. Little opportunity for advancement. Job eliminations at Aetna.

    Advice to Management

    Offer employees more opportunities for advancement.

There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

See Most Recent

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