Employee Review
- Current Employee★★★★★
Great Job
Jan 17, 2023 - Member Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Great Job to have thanks.
Cons
None to think of really
Other Employee Reviews
- Former Employee★★★★★
Pros
Good work life balance throughout the yesr
Cons
Management is behind the times
- Current Employee, more than 3 years★★★★★
Micro-managing, unequal pay, unrealistic expectations
Jan 26, 2023 - Clinical SupervisorRecommendCEO ApprovalBusiness OutlookPros
Flexibility in the role, prioritize time with family. Benefits are okay, but costly considering this is an insurance company. If you can get approval, education benefits are good.
Cons
Micro-managing more than what is reasonable. Ability to promote and grow, but no support or mentorship within the role once you're there. Unrealistic targets and metrics, no consideration for staff individual strengths if not fitting the metric mould. Uneven pay equity. Below industry standard, unequal across roles for similar experience and backgrounds. Uneven pay distribution. Lack of consistent messages from leaders and leaders are not on the same page. When a decision is made and rolled out to staff, anticipate the message changing multiple times and to be delivered with urgent turnaround. Expectations to be available after hours and on call without compensation. Outdated annual review structure. Next to impossible to be recognized for performing above expectations and next to no compensation for those contributions, other than to be expected to do more in coming years.
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