Affiliated Computer Services - The cost of outsourcing needs better ROI/TCO analysis. | Glassdoor
There are newer employer reviews for Affiliated Computer Services
There are newer employer reviews for Affiliated Computer Services

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Helpful (1)

"The cost of outsourcing needs better ROI/TCO analysis."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Infrastructure Engineer in Denver, CO
Current Employee - Infrastructure Engineer in Denver, CO
No opinion of CEO

Pros

Opportunity to work different accounts in a large corporation is there worldwide. Pretty good communication from the corporate leaders. Work all depends on what account you are assigned.

Cons

They are all about outsourcing jobs. Internally, they have outsourced the HelpDesk and Health Care Tier I call centers, and it is horrible.

Advice to Management

Learn that a good project management process and team makes or breaks systems. Get back to basics instead of pushing silly security policies and ITIL foundations.

Other Employee Reviews for Affiliated Computer Services

  1. "Get the line on your resume and get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Developer in Orlando, FL
    Current Employee - Senior Systems Developer in Orlando, FL
    Disapproves of CEO

    Pros

    Online access to all your HR information, training available (depending on what account you are on), fairly high compensation.

    Cons

    Management always seems to be in a constant state of panic. Contracts seem to be signed and agreements made without consulting technical leadership and so there are always "gotchas" where client expectations and deliverables do not match up with reality.

    Advice to Management

    Leverage the shared infrastructure in Corporate to actually provide some value to the downstream accounts. Provide more robust retention programs for senior skilled technical employees.


  2. "Not your usual software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Development Senior Specialist in Nashville, TN
    Current Employee - Systems Development Senior Specialist in Nashville, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Many job locations, extensive resources.

    Cons

    No mentoring, no promotions from within, no career advancement.
    Also, poor benefits compared with other software development companies -- for example, we get a 1.5% match contributed to our 401(k) by the company, and even that's not vested for 3 years!
    Very high turnover.
    Pay raises even for highest-rated staff barely matches inflation.

    Advice to Management

    Treating your employees well would be good for business. High turnover and low morale are killing this project.

There are newer employer reviews for Affiliated Computer Services
There are newer employer reviews for Affiliated Computer Services

See Most Recent

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