Affinion Group - DO NOT APPLY HERE! | Glassdoor
There are newer employer reviews for Affinion Group
There are newer employer reviews for Affinion Group

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Helpful (3)

"DO NOT APPLY HERE!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retention Specialist in Brentwood, TN
Former Employee - Retention Specialist in Brentwood, TN
Doesn't Recommend
No opinion of CEO

Pros

If hired the vacation time and benefits are decent

Cons

If you like customers screaming at you with no training as to how to handle them; supervisors who scream at you and push you around, no communication with upper management; a very noisy, stressful call center environment; no food, drink (unless in special cups); outside internet avaiable; break only at a bell... not allowed to leave station with the bell (goes against any bonus you get) - then the Affinion Call Center in Brentwood, TN is for you. STAY AWAY!!! PS VERY LOW PAY...

Advice to Management

Treat your people like they are human not robots.

Other Employee Reviews for Affinion Group

  1. Helpful (3)

    "Not a company that values its employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent working hours. Good pay and benefits. Office space that looks good, at least if you don't look too closely.

    Cons

    Many people have been laid off in the last 6 months or so, yet the company continues hiring. A sizable number of the layoffs have been older employees. Promotions go to those who participate in "happy hours" and make influential friends rather than those who actually make money for the company. The overall morale is abysmal, especially since the move to Stamford, which created a much more stressful commute for many employees. Those at the bottom saw their work space shrink to an insulting size, while VP and above got luxurious offices. Everybody is looking over their shoulder to see if they're going to be the next one laid off.

    Advice to Management

    Treat those at the bottom with the same respect you show those at the top. Stop acting as if all of the company's successes are solely the work of VPs. Give tenured employees who've done a good job a shot at changing jobs instead of automatically laying them off. Learn your employees' names and treat them with respect.


  2. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Stamford, CT
    Current Employee - Financial Analyst in Stamford, CT
    Approves of CEO

    Pros

    Good work/life balance
    Fun environment
    Fast paced
    Intelligent People

    Cons

    Very clique'ish
    Non-transparent leadership
    Not enough rewards for hard work

    Advice to Management

    Be more transparent!
    Reward hard work!

There are newer employer reviews for Affinion Group
There are newer employer reviews for Affinion Group

See Most Recent

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