Aflac - Great Company | Glassdoor
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There are newer employer reviews for Aflac

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Helpful (2)

"Great Company"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Columbus, GA
Former Employee - Anonymous Employee in Columbus, GA
Recommends
Approves of CEO

Pros

The company is a great place to work and consistently ranks as such. I was in the Customer Call Center which is one of the worst jobs you can have at the company. To AFLAC's credit however, I don't think any call center is that great. There is an annual Employee Appreciation Week (although since I left it is no longer the same due to the economy). The benefits are good. It was overall a good place to work, although things are not the same because of the economy (from what I've heard from current employees).

Cons

The company is management heavy. There are managers for managers for managers. The call center is not flexible. Sometimes the company is not fair in how it promotes, but that is the same for most places.

Advice to Management

Ensure fairness in promotions. With the recent downsizing of the company, many employees were forced to move to the customer call center without being given other options. The process of choosing who would go to the call center seemed arbitrary.

Other Employee Reviews for Aflac

  1. "I like the people and the products...but all is not as it appears."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Associate in New York, NY
    Current Contractor - Associate in New York, NY
    Doesn't Recommend

    I have been working at Aflac as a contractor

    Pros

    Freedom & flexibility to develop your own career. Good products that people can use. Ongoing training sessions (weekly). Great brand recognition. Pays claims quickly.

    Cons

    Managers do an excellent job selling the virtues of the product and creating the imagery allowing you to picture yourself selling it. However, it would appear that they provide the most optimistic of income projection figures, they actually do print out some stats that look amazing, (I can only speak for NY). If you don't have substantial savings or are the sole income for your family, I would advise against it. If you have support at home, you can certainly try. Turn over is extremely high company wide. Per Aflac's 2010 annual report, approximately 5,500 new hires per quarter, yet employee count has reduced by approximately 2,800 from 2009's figures. What I found alarming was the number of associates or district managers that left after investing 2 - 3 years of their time (I was one).

    Advice to Management

    Reduce the hiring quotas and shift management attention to truly developing respected and trusted sales professionals. Associates are finding themselves at a cross road at the end of two years and not seeing what they anticipated when brought on. Sales training needs consist of more detailed development of the agents, why to do certain things and why not...not just knowing the data in the brochures. It may have been the emphasis in the past, as with any game of "telephone", the message can be lost as it goes down the line.


  2. Helpful (1)

    "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Associate in Baton Rouge, LA
    Current Contractor - Associate in Baton Rouge, LA
    Recommends
    Approves of CEO

    I have been working at Aflac as a contractor

    Pros

    Sky is the limit, multiple ways compensation, residual income, stock

    Cons

    Commission only, cold calling, too many Associates going after the same prospects constantly

    Advice to Management

    Quality, not quantity

There are newer employer reviews for Aflac
There are newer employer reviews for Aflac

See Most Recent

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