Agero (MA) - Best call center in Tucson | Glassdoor
There are newer employer reviews for Agero (MA)
There are newer employer reviews for Agero (MA)

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"Best call center in Tucson"

StarStarStarStarStar
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Response Agent in Tucson, AZ
Former Employee - Response Agent in Tucson, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at Agero (MA) full-time (More than 3 years)

Pros

NO shift bidding; Ethical management; Nurture and strengthen skills;

Cons

Very challenging job due to customers.

Other Employee Reviews for Agero (MA)

  1. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Boston, MA
    Current Employee - Product in Boston, MA
    Recommends
    Approves of CEO

    I have been working at Agero (MA) full-time (More than 3 years)

    Pros

    Family atmosphere and fun to come to work

    Cons

    High Pressure but fair in evaluations

    Advice to Management

    Continued success


  2. "Rewarding place to work if you get a good manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Irving, TX
    Current Employee - Software Engineer in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Agero (MA) full-time (More than 3 years)

    Pros

    Company is on the leading edge of automotive telematics technology with Toyota, BMW, Nissan and Honda as partners. The quality of management is all over the place. If your manager is competent and you like working hard, you will be enthusiastic about coming to work.

    Cons

    Lots of bureaucracy for a company this size. If your manager has been promoted to their level of incompetence, you will be frustrated. The connected vehicle side of the business in TX can be treated as the poor relative by the roadside side of the business and company headquarters in MA.

    Advice to Management

    Focus on making the quality of management more consistent. Measure actual results and reward people based on it.

There are newer employer reviews for Agero (MA)
There are newer employer reviews for Agero (MA)

See Most Recent

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