Pros

The company provided great health insurance and travel benefits. We stayed in really nice hotels on our layovers, and our layovers generally gave us time to enjoy the city we were in. I was based in San Diego and enjoyed flying with most of my coworkers. We also had excellent pilots and I always felt like I could trust them.

Cons

After Alaska bought Virgin America, in my opinion the company went down hill. The values changed, the customer service became lax, and management became too political. After asking for people to furlough during the pandemic, the company turned around and took away most of our flexibility in schedule, which was a huge part of the job. The Airbus aircraft we were forced to fly on felt unsafe for the flight attendants. The emergency equipment was placed in different places on each Airbus and I never felt confident that I could help someone in case of an emergency. Lastly, the culture of Alaska changed and there was FAR more hostility between the Flight Attendants and between the Pilots. Alaska, in my opinion, became more focused on their image rather than the safety of their crews and customer service. Alaska used to be the best!