Alcatel-Lucent - It's Telecom | Glassdoor
There are newer employer reviews for Alcatel-Lucent
There are newer employer reviews for Alcatel-Lucent

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"It's Telecom"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Satisfaction in Plano, TX
Former Employee - Customer Satisfaction in Plano, TX
Recommends
Negative Outlook
No opinion of CEO

I worked at Alcatel-Lucent full-time (More than 10 years)

Pros

Very interesting products and services

Cons

no career opportunities within upper management

Advice to Management

process improvement is key to customer satisfaction

Other Employee Reviews for Alcatel-Lucent

  1. Helpful (1)

    "Used to be a great company & industry. Telecom bubble burst & cheaper competition has taken its toll !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Murray Hill, NJ
    Former Employee - Marketing Manager in Murray Hill, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alcatel-Lucent full-time (More than 3 years)

    Pros

    Great benefits package, proud heritage - Bell Labs, great team & flexible schedule, still has the innovation humming but on a back burner.

    Cons

    Cheaper overseas competition & foreign government supported companies has taken its toll on the business. The North American & European economic struggles are certainly not helping. The industry & company continues to struggle ever since the telecom bubble burst in early 2000s.

    Advice to Management

    The number of employees left is the lowest it can go. Invest heavily in the next generation changing technology and own & protect it- innovation is the key to break out of the downward spiral OR acquire enterprise business competitor OR sell the enterprise business.


  2. "Given a lot of writing tasks and communicative work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator Co-op in Plano, TX
    Current Employee - Marketing Coordinator Co-op in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Alcatel-Lucent part-time (Less than a year)

    Pros

    You learn more about B2B marketing and what it takes to role out marketing campaigns and newsletters to a whole region of the world. You learn how to coordinate huge events such as trade shows and make sure everything is done correctly.

    Cons

    Sometimes given menial tasks that sometimes leave you feeling insignificant. There is little interaction between you and the team face-to-face because the enterprise group is small and spread out around the country.

There are newer employer reviews for Alcatel-Lucent
There are newer employer reviews for Alcatel-Lucent

See Most Recent

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