Alliance Data - Alliance deeply cares about their employees | Glassdoor
There are newer employer reviews for Alliance Data
There are newer employer reviews for Alliance Data

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Helpful (1)

"Alliance deeply cares about their employees"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care (On the Phones) in Westerville, OH
Current Employee - Customer Care (On the Phones) in Westerville, OH
Recommends
Positive Outlook
Approves of CEO

I have been working at Alliance Data full-time (Less than a year)

Pros

5 in 5! Know more, sell more, care more! Benefits, salary, incentives (bonuses and gifts), supervisors/ management, and the ability to move up quick if you work hard. Work/Life balance is encouraged.

Cons

Work/ Life balance is hard to do if you work 12:30 - 9pm (what everyone starts out at in customer care) because it seems like your whole day is at work. Long days if you are on the phones. Can be difficult if you are a people pleaser and "take on other people's problems" Not everyone that calls will be happy.

Advice to Management

Keep it up. Great company. Getting penalized for calls going over on breaks or lunch (out of adherence) is sort of unfair but is in place because of the large amount of employees on the phones at one time.

Other Employee Reviews for Alliance Data

  1. Helpful (1)

    "Senior Interacive Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Interactive Developer in Irving, TX
    Current Employee - Senior Interactive Developer in Irving, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (More than 10 years)

    Pros

    Flexability to work from home when needed. Ability to take off when family crisis comes up.

    Cons

    Demand of job in comparison to home life on day to day basis.


  2. "I learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time

    Pros

    Good people, flex schedule, I had a lot of room to grow and learn different aspects of the organization which has helped me with other employers.

    Cons

    In the same breath there is not a lot of room to grow if you want to do more than just reports.

There are newer employer reviews for Alliance Data
There are newer employer reviews for Alliance Data

See Most Recent

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