Alliance Data - Assisting customers with new accounts as well as billing questions. | Glassdoor
There are newer employer reviews for Alliance Data
There are newer employer reviews for Alliance Data

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"Assisting customers with new accounts as well as billing questions."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Kennesaw, GA
Former Employee - Customer Service Representative in Kennesaw, GA
Recommends
Approves of CEO

I worked at Alliance Data full-time (More than a year)

Pros

I enjoyed the customer contact.

Cons

Some customers would be upset regarding their bill.

Advice to Management

Training on dealing with irate customers.

Other Employee Reviews for Alliance Data

  1. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Good people
    Good benefits, including very nice on site fitness center

    Cons

    ITS team wasn't managed well and was behind on technology


  2. "Fulfilling."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Representative in Lenexa, KS
    Former Employee - Sales and Service Representative in Lenexa, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time (Less than a year)

    Pros

    pay rate, friendly environment, great training,

    Cons

    slow season, sitting for lengthy periods of time

There are newer employer reviews for Alliance Data
There are newer employer reviews for Alliance Data

See Most Recent

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