Allscripts - Outsourcing | Glassdoor
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There are newer employer reviews for Allscripts

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Helpful (3)

"Outsourcing"

Star Star Star Star Star
Current Employee - Anonymous Employee in Raleigh, NC
Current Employee - Anonymous Employee in Raleigh, NC
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Allscripts full-time (More than 10 years)

Pros

Flexible hours and work locations. Part of an industry that's relatively stable.

Cons

Offshore outsourcing at many levels of the company. Constant complaints from client's about offshore employee communication problems. Disorganized department and management structure as a result of 2 large mergers. There has not been a proper integration of departments and roles from the original companies.

Advice to Management

Recognize when tasks are too detail oriented to be handled by offshore teams due to communication problems. Customer satisfaction and domestic employee morale are greatly suffering as a result.

Other Employee Reviews for Allscripts

  1. Helpful (4)

    "Not a great place to work anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Raleigh, NC
    Current Employee - Support Specialist in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Allscripts full-time (More than 8 years)

    Pros

    Great benefits, growth industry for at least a few more years.

    Cons

    Too many jobs being sent to offshore. Communication issues. jobs need to stay in the US!!

    Advice to Management

    Get rid of the offshore!! Stop sending jobs to India, people in the US need jobs to stimulate our economy and you can hire 1 American for the cost of 3 or 4 Indians who will do a better job!!


  2. "2 yrs. post merger & the ship is far from settling! Avoid if you are trying to advance in your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Implementation Consultant in Atlanta, GA
    Current Employee - Senior Implementation Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Allscripts full-time (More than 3 years)

    Pros

    Comparable salaries to other vendors and if you are used to working 45+ hours a week doing the exact same job forever without caring what's going on elsewhere in the company then this wouldn't be a bad choice.

    Cons

    Frequently shifting upper level management and objectives; nonexistent advancement opportunities internally....internal is treated the same as outside candidates; bonus structures change on a whim based on stock and missed revenue targets due to poor business management; stock has tanked and still cannot rise; more people leaving than staying.

    Advice to Management

    Value the internal resources that are working hard for the company to advance and realize that the bottom layers work the hardest and make the least so don't restructure bonus calculations 2 weeks before the end of a quarter. You can change the top of the tree a dozen times but if you never listen to those that feed the tree you will never be successful....constant change is unhealthy.

There are newer employer reviews for Allscripts
There are newer employer reviews for Allscripts

See Most Recent

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