Allscripts - A decent place to work | Glassdoor
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There are newer employer reviews for Allscripts

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"A decent place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Raleigh, NC
Current Employee - Software Engineer in Raleigh, NC
Recommends
Disapproves of CEO

I have been working at Allscripts full-time (More than 3 years)

Pros

Despite some of the cons, allscripts still is a pretty good place to work. They really work with there employees to try to develop them. Everyone has a voice. They are family orientated and have a respectable concept of flex time. Pretty good benefits. Most every one is easy to get along with and respectable.

Cons

Very political - largely because everyone gets a voice. Rapidly changing culture. Annual reorganizations. Distant management. Sometimes the restructures mean that you "loose" a position on a product team. But.. the company does take the time to help you find another internal position.

Advice to Management

When there are changes that significantly effect peoples position, it would be nice if you had some kind of an actual plan for the employees effected by the change. Maybe I'm just too simple minded, but saying something like "oh your product is canceled, good luck searching for a new job. Hope you stay with us". Is really terrible.

Other Employee Reviews for Allscripts

  1. Helpful (3)

    "A company that grew too fast (with mergers and acquisitions), tons of red tape, not sure it will survive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Allscripts full-time (More than 10 years)

    Pros

    Former pros - it was a fun place to work, great education, good benefits.

    Cons

    Stop outsourcing!!!! It's a huge customer complaint - they cannot understand the various ethnicities, they feel like the support people are talking from a script and ultimately don't get resolution to their problem. Inability to use vacation time without real down time (if any at all), zero work / life balance, too many people paid for doing absolutely nothing, evident when customers don't even get a simple call back, far too much red tape and time consuming processes, the company ends up wasting valuable time to high salaried employees to go through the steps of processes.

    Advice to Management

    Stop putting bandaids on every problem and start fixing them rather than putting a different spin on your messages to employees. Allscripts has a much valued product but you will continue to lose many customers based on the lack of support - sooner or later, you are going to run out of new customers to replace those that got fed up.


  2. "Overall great experience working with Allscripts."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Raleigh, NC
    Former Employee - Senior Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allscripts full-time (More than 10 years)

    Pros

    Worked with some great people there, dedicated to providing world class customer support to clients.

    Cons

    Some major issues with software hard to correct in a timely manner. Had too many versions of software to support.

There are newer employer reviews for Allscripts
There are newer employer reviews for Allscripts

See Most Recent

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