Allscripts - Money Good; Senior Management Poor | Glassdoor
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There are newer employer reviews for Allscripts

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"Money Good; Senior Management Poor"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Fort Worth, TX
Former Employee - Anonymous Employee in Fort Worth, TX
Doesn't Recommend

Pros

Money is Good. Opportunity for Product Portfolio to Get Better with Allscripts Ownership. Product Development has Great Vision, but Poor Execution on Vision/

Cons

Product Development and Sales Very Poorly Connected which Makes it Difficult for Field Staff to Deliver on Promises for Clients. Too Much Volatility in Management.

Advice to Management

Company needs better follow-thru. Better transparency for clients as to what is being planned for future releases. Client promises need to be delivered on.

Other Employee Reviews for Allscripts

  1. Helpful (2)

    "Room for Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Consultant in Raleigh, NC
    Current Employee - Support Consultant in Raleigh, NC
    Approves of CEO

    Pros

    Great benefits, 23 days PTO, 26 days after 5 yrs of service. BCBS health insurance.
    Flexibility to work remotely
    No micro-management
    Growing business opportunity in healthcare IT

    Cons

    Unrealistic performance goals that pit employees against each other. No one wants to look out for the next person becaue they want to make sure they shine on their own performance review. Focus is more on getting calls closed instead of making sure the client's problem is resolved. Clients frustrated with the product sometimes use the Voice of client support reps survey to voice their opinion. The negative review affects the support rep on their review. Management preaches career development, but your career is in your own hands. Your skills and detication will only get you so far in this company. Buddy system rules in Allscripts. Most of the time the manager already knows who they will pick for a position before it is even posted. Last few product releases did not go through beta, so they were full of bugs. We spend a majority of the year pushing out patches to fix the previous releases. The latest insult is a hiring freeze for support here in the US, in order to create new positions in India. The actually had the nerve to tell us "we are creating the middle class in India", well what about the middle class right here in the US

    Advice to Management

    Managers should be promoted from within so that they know the product and can offer some support when needed. Provide training opportunities for employees so that you can promote from within instead of going to India. Use performance reviews to help employees find ways to improve rather than a way to tear employees down. Test products before sending them out to the clients. Bring back the fun. The environment is stressful, happy employees lead to happy customers.


  2. "Lack of strategic vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer in Malvern, PA
    Current Employee - Product Designer in Malvern, PA
    No opinion of CEO

    Pros

    Good individual employees who want to get the job done to the best of their ability.

    Cons

    From the executive level, pre Allscripts buying Eclipsys, there is a lack of vision concerning how to put together the various pieces/modules together into a truly integrated EHR. Major decisions are made in response to the latest 'forest fire', with minimal thought to how present decisions impact future development.

    Advice to Management

    N/A, I was not given a chance to become familiar with the abilities of the Allscript leadership. However, wherever Allscripts has a person in a slot also occupied by an existing Eclipsys senior leader, they should consider replacing the Eclipsys person.

There are newer employer reviews for Allscripts
There are newer employer reviews for Allscripts

See Most Recent

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