Allstate - Good Benefits and career opportunities | Glassdoor
  1. "Good Benefits and career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative in Charlotte, NC
    Recommends
    No opinion of CEO

    I have been working at Allstate full-time for more than 5 years

    Pros

    Good Benefits and career opportunities

    Cons

    Work/life balance sucks and could definitely be better

    Advice to Management

    Implement schedules for employees to have Saturdays off

    Allstate2019-11-14
  1. Helpful (4)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time for more than 10 years

    Pros

    Fast paced, customer service positions. You feel that you make a difference in people's lives. Excellent pay and benefits especially for those that achieve. Great people to work with. Company is always trying to improve and streamline.

    Cons

    There is so much work to do that you can be torn between getting work done and excellent customer service. Must be able to work at as fast pace and make quick critical thinking decisions. Must be able to tolerate customer complaints and work toward a customer satisfying outcome.

    Advice to Management

    Slow down the onboarding to ensure a solid knowledge. Then build volume. Lessen turnover. Additionally, if you want better customer service, slow down the claim receipts slightly. Timeliness of returning calls is very important to our customers.

    Allstate2019-11-12
  2. "Control your own income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Producer in Kalamazoo, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Allstate full-time for more than a year

    Pros

    Unlimited income potential, commission based position.

    Cons

    Company rates can affect your potential to earn.

    Allstate2020-01-22

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