Allstate - Excellent customer service and product training | Glassdoor
There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

Helpful (1)

"Excellent customer service and product training"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Regional Customer Service Representative
Former Employee - Regional Customer Service Representative
Recommends
Positive Outlook
Approves of CEO

I worked at Allstate full-time (More than 10 years)

Pros

The company cares about it's employee as well as their clients

Cons

There were really no downsides except the many jobs were outsourced

Advice to Management

Continue on with their outstanding training and concern

Other Employee Reviews for Allstate

  1. "Great training, lots of support, company really seems to care for the employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Licensed Sales Producer
    Former Contractor - Licensed Sales Producer
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Allstate as a contractor (More than 3 years)

    Pros

    Continual training, friendly environment, beautiful building, catered lunches for training, Support from all levels of management at corporate.

    Cons

    Individual agencies vary. Some have it together, others don't. Hope you get with the right one.

    Advice to Management

    Keep Agents active. Don't let them be absent or disconnected. Their leadership is needed. Keep them at the top of their game, don't let them slip.


  2. Helpful (1)

    "Not the worst, but could certainly be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster
    Current Employee - Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time (More than a year)

    Pros

    Stable company
    Well known in the industry
    Good intentions

    Cons

    Too many metrics
    A little top heavy
    Doesn't always use common sense

There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

Work at Allstate? Share Your Experiences

Allstate
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or