Allstate - Great learning experience in a very professional setup | Glassdoor
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There are newer employer reviews for Allstate

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Helpful (1)

"Great learning experience in a very professional setup"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Statistical Modeling Intern in Northbrook, IL
Current Intern - Statistical Modeling Intern in Northbrook, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Allstate as an intern (Less than a year)

Pros

Excellent learning opportunities, professional development, very talented workforce, workplace amenities and a great cafeteria!

Cons

It would have been great if there was an intern to full time placement program after the internship period.

Other Employee Reviews for Allstate

  1. Helpful (2)

    "Good Hands, Not really."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Processor Band III in Roanoke, VA
    Former Employee - Insurance Processor Band III in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Allstate full-time (More than 10 years)

    Pros

    Benefits are still good, I like the 5% match on the 401k. Company will also match your donation to some of the company sponsored charities if you give to them. In my opinion they are fair to the employees when a reduction in force takes place as far as giving a severance pay. I worked with some very smart, friendly and wonderful people.

    Cons

    Out of Country Outsourcing has really made the morale low. Technology needs to shape up, don't roll programs until you check for problems on the front end like we used to do. Now they roll them out and try to fix the problem after the insured's policy is messed up. Way to many WAD's or working as designed. They stopped checking programs on the front end and started releasing them and waiting to see what problems would present themselves. Bad customer service to let a customer's policy get messed up and find out the system is working as designed and we can't fix it. No more in class training except for Vendors or New Employees. You ask a question (on website) not allowed to "bother" Team Support and are told to read the RIO document which doesn't always answer the question. Then you have to send it back with the same question. Takes 4 or 5 days to get policies processed when you go back and forth with questions. This is NOT Team Support's fault, they have been "dumped on" with so much stuff it is not funny. Company needs to listen to employees and not come back months later and say what happened? Many conversations where had that could have stopped or correct problems and issues, but managers don't listen or don't understand the processes and how they will affect the customer. Sad! There are promotions, but I noticed some employees getting a "you are not qualified call" before they even finished the testing. Makes you wonder if they have you going through the motion so they can say they offered it to everyone.

    Advice to Management

    Listen, Listen, Ask and Educate yourselves on the functions. That way you can understand when employees are trying to tell you why it is not a good idea to proceed with something. If you don't understand, ask again and again. Bottom line the customer is suffering for the profit that is made rolling out fast and outsourcing before necessary. It is for the customer bottom line!


  2. "Its been very positive for the most part."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Chicago, IL
    Current Employee - Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Allstate full-time (More than 3 years)

    Pros

    Many employment options.. Good culture and work/life balance. Compensation could be better but overall benefits are positive. The field culture is much aggressive than the home office culture.

    Cons

    Slow to change.. To many people protecting their backside which slows down the momentum to change

    Advice to Management

    Focus on the customer be it internal or external

There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

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