Alorica - I met a lot of truly wonderful people working there! | Glassdoor
There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

"I met a lot of truly wonderful people working there!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Tech Support in Tulsa, OK
Former Employee - Tech Support in Tulsa, OK
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Alorica full-time (Less than a year)

Pros

good people, interesting to do tech support for Sprint

Cons

low pay, poor insurance and benefits

Advice to Management

Get the compensation up to the norm in Tulsa!

Other Employee Reviews for Alorica

  1. Helpful (1)

    "Its a job... but that is it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Clovis, CA
    Current Employee - Customer Service Representative in Clovis, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alorica full-time (More than a year)

    Pros

    Reliable hours. Set schedules... Vending machines...

    Cons

    If your regular schedule falls on a holiday (Thanksgiving, Christmas, Easter, etc.) sucks to be you, because you will be working.
    Pay is low, but hey at least they offer overtime to make up for the poor pay.
    Mandatory overtime... (even if they said mandatory free candy i would still hate it)
    Insurance "starbrige" is not an insurance... Its a discount program that doesn't discount anything.
    If you failed a survey's because you are stressed that you don't get the support that you need from your team lead... expect to be fired in a timely manner.
    Computers never work..
    PTO hours are never right, and i always have to send multiple emails to get them corrected :(

    Advice to Management

    Please dont write us up for things you don't know yourself.


  2. Helpful (1)

    "An opportunity for growth in many different specializations."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Manager in Saraland, AL
    Current Employee - Ops Manager in Saraland, AL
    Recommends
    Approves of CEO

    Pros

    You will always be able to make an impression with your work. It is a meritocracy rather than who you know.

    Cons

    The primary issue that people have when working at Alorica is setting their personal expectations. Alorica is a lean company focused on growth, so there isn't room for an overstaffed bureaucracy. In other words, be prepared to work in your position at any level.

    Advice to Management

    Everyone loves the recognition piece inside of Alorica. The only recommendation I have is that we bring more of it to the table.

There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

Work at Alorica? Share Your Experiences

Alorica
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or