Alpine Access - Work at Home Job | Glassdoor
There are newer employer reviews for Alpine Access
There are newer employer reviews for Alpine Access

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Helpful (2)

"Work at Home Job"

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Comfort from working from home. Flexible hours, and ability to move up in company.

Cons

Inexperienced team leads, and low pay.

Advice to Management

Pay employees more

Other Employee Reviews for Alpine Access

  1. Helpful (1)

    "Inflexible hours but a great job with the right program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - @Home CCP
    Current Employee - @Home CCP
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alpine Access part-time (Less than a year)

    Pros

    I currently work at home and really enjoy the team I work with... I may have gotten lucky with my team though but they are pretty awesome.

    Cons

    It is very hard to plan vacation time, you don't even find out your schedule until the week before it posts.

    Advice to Management

    Your agents work hard for you and the benefits are horrible. There isn't any reason you can't give more advance notice on the schedules or be considerate of employee vacation time. You don't pay your employees enough to never get a vacation!


  2. Helpful (3)

    "Do not work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work At Home Telephone Customer Service Representative
    Former Employee - Work At Home Telephone Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alpine Access full-time (Less than a year)

    Pros

    My coworkers and some of the managers were wonderful. The Trainers were great as well.

    Cons

    Management doesn't know how to manage. The AT&T program is terrible. They are unrealistic and do not accept human nature. They want us to do everything and more. When they changed systems, they did not make sure they worked properly, and treated us worse than dirt under their feet. No vacation, no sick days, and insurance is horrible.

    Advice to Management

    Learn how to deal with people properly and maybe you would not have such a turn over rate. Be concerned with those who are making money for you instead of what is in your pocket. People are going to be your best asset. You all need to be fired and someone else who actually cares about people need to take your place.

There are newer employer reviews for Alpine Access
There are newer employer reviews for Alpine Access

See Most Recent

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