Alpine Access - It is a job plain and simple. Low pay, lots of information to know | Glassdoor
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There are newer employer reviews for Alpine Access

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Helpful (2)

"It is a job plain and simple. Low pay, lots of information to know"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Work At Home Telephone Customer Service Representative in Orlando, NY
Current Employee - Work At Home Telephone Customer Service Representative in Orlando, NY

I have been working at Alpine Access full-time (More than a year)

Pros

Great training, but needs to be great due so much information to give. The test is difficult and you really have to know how to navigate through their system. Training is great though.

Cons

The pay is really low for the amount of work done. Many calls from not so happy customers

Advice to Management

The pay needs to go up considering this is one of your largest account.

Other Employee Reviews for Alpine Access

  1. Helpful (3)

    "slave work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custemer Service Representative in Salt Lake City, UT
    Former Employee - Custemer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alpine Access full-time (More than 5 years)

    Pros

    work from home saves money for gas, meals and travel. convinient for home needs when caring for sick spouse.

    Cons

    low pay, no paid time off, management is a revolving door, unfair practices in termination. low training for job and constant change in the company policys.

    Advice to Management

    be more involved with teams, stop the revolving door with team leads and better pay for work done.


  2. Helpful (1)

    "American Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Support Agent in La Veta, CO
    Former Employee - Telecommunications Support Agent in La Veta, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alpine Access full-time (Less than a year)

    Pros

    work from home, nothing else

    Cons

    everything else, lack of management, poor tools, no incentive for advancement

    Advice to Management

    improve communication and provide adequate tools

There are newer employer reviews for Alpine Access
There are newer employer reviews for Alpine Access

See Most Recent

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