Alpine Access - Horrible!!!! | Glassdoor
There are newer employer reviews for Alpine Access
There are newer employer reviews for Alpine Access

See Most Recent

Helpful (3)

"Horrible!!!!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Work At Home Customer Care Professional in Denver, CO
Former Employee - Work At Home Customer Care Professional in Denver, CO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Alpine Access full-time (More than a year)

Pros

Paid training. You get to stay home. Don't have to spend money on clothes, makeup, gas, vehicle upkeep, childcare etc.

Cons

Training last about 2 weeks. During this time you are basically taking online courses and then the "team lead" will go over what you just done and then you are to take a test at the end of your training and if you pass you will go into what is called a "nesting phase", then after nesting for a few days you're on your own. The training is horrible and is very fast paced. They try to shove about 8 - 12 weeks of training in your brain in 2 weeks and you are NOT prepared to go on the phones. They will get rid of you without any explanation and you can't get ahold of anyone after you're let go. They will also hold your paychecks for any reason without explanation and paychecks are often short. I would NOT recommend working here.

Other Employee Reviews for Alpine Access

  1. Helpful (1)

    "Good work from home job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work At Home Telephone Customer Service Representative in Memphis, TN
    Current Employee - Work At Home Telephone Customer Service Representative in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alpine Access part-time (More than a year)

    Pros

    Can work from the comfort of home, wearing pajamas

    Cons

    Very strick time frames, variable schedule, limited hours

    Advice to Management

    Some


  2. Helpful (1)

    "Great coaches and Team Lead!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MRA in Rochester, NH
    Current Employee - MRA in Rochester, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alpine Access part-time (Less than a year)

    Pros

    Work at home has it's definite perks. From kitchen with coffee to desk/work with coffee!
    Very helpful coaches in time of need. TL looking for my success with helpful suggestions, always available even when not "clocked in".
    I love to "help" members with their concerns and questions and they are most grateful to get the help, information and discounts!

    Cons

    Pay and inconsistent non-stop calls or jump offs. Overall very nice work environment.

    Advice to Management

    Slow down on the mail sent..members get confused and overwhelmed. Tech issues are there but for the most part are compensated when the problem is on their end.

There are newer employer reviews for Alpine Access
There are newer employer reviews for Alpine Access

See Most Recent

Work at Alpine Access? Share Your Experiences

Alpine Access
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or