Alta Resources - Customer Service Rep | Glassdoor
There are newer employer reviews for Alta Resources
There are newer employer reviews for Alta Resources

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Helpful (1)

"Customer Service Rep"

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Former Employee - Customer Service Representative in Neenah, WI
Former Employee - Customer Service Representative in Neenah, WI

I worked at Alta Resources full-time (More than a year)

Pros

Some very nice people to work with. Lots of coaching.

Cons

Some managers played favorites. Hard to advance from CSR role.

Other Employee Reviews for Alta Resources

  1. Helpful (1)

    "Only if your perfect in their eyes!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Neenah, WI
    Former Employee - Customer Care Representative in Neenah, WI
    Doesn't Recommend
    No opinion of CEO

    I worked at Alta Resources full-time (Less than a year)

    Pros

    Convience, hours, benefits, community involvement.

    Cons

    training was over crowded, but good - the systems kept messing up, over 45 people in my training class, favorites are played once you get out on the floor,

    Advice to Management

    Maybe pay more attention to the favoritism that goes on with your TL's.


  2. Helpful (1)

    "Fulfillment Center- do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Center Worker
    Current Employee - Fulfillment Center Worker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alta Resources part-time

    Pros

    Bosses can be flexible about the time a worker leaves.

    During the months surrounding Christmas, the option for overtime becomes common

    The company is growing in leaps and bounds but the outlook for a few major clients of the fulfillment center is not great

    Cons

    Work in the fulfillment center is almost universally hated by workers, the question "are you having fun yet" is sarcastically asked almost once a day, depending on location. Expect mind numbing unfulfilling work even after promotions.

    Most new hires (maybe 2/3rds) end up fired after a few weeks because they do not hit company efficiency standards.

    Only experienced workers can expect to work a full 40 hours a week although that changes with season.

    Depending on the department, management ranges from incompetent but well-meaning to competent but uninvolved.

    Most new hires for Alta Resources- especially entry level- are considered temp seasonal and do not receive benefits (health/ 401k) for the first 9 months or year of employment.

There are newer employer reviews for Alta Resources
There are newer employer reviews for Alta Resources

See Most Recent

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