Alta Resources - Seasonal Healthcare | Glassdoor
There are newer employer reviews for Alta Resources
There are newer employer reviews for Alta Resources

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"Seasonal Healthcare"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Care Representative in Neenah, WI
Former Contractor - Customer Care Representative in Neenah, WI
Recommends
Positive Outlook
Approves of CEO

I worked at Alta Resources as a contractor (Less than a year)

Pros

Professional and dedicated Leaders that were very approachable; and very patient!

Cons

Limited compensation for the seasonal assignment.

Advice to Management

Don't assume and be straight up with reps about what client is after.

Other Employee Reviews for Alta Resources

  1. Helpful (6)

    "You don't want to work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Neenah, WI
    Former Employee - Customer Service Representative in Neenah, WI
    Doesn't Recommend
    Disapproves of CEO

    I worked at Alta Resources full-time (Less than a year)

    Pros

    This company does a great dog and pony show for orientation. You actually think you are starting to work for a company who understands employees are human beings. The reality is they treat you like you are a 3 year old, micro-manage you to death, constantly tell you how badly you are doing on the job. No praise ever given.

    Cons

    Computer system was always a problem. People couldn't sign in to certain programs they needed to do their jobs. Training was provided but not complete. Trainers were not trained to be trainers, they would talk very softly and move way to fast to really explain the job. Did not train in one very important aspect of job. People who were only on the job 2 months were mentoring new employees. Parking was a challenge. Employees had to park 4-6 blocks away and pay to park. Cafeteria was provided but employees did not know if certain allergens were in the food making it impossible for some people to eat the food. Managers never praised employees but always reminded them of everything they did wrong.

    Advice to Management

    Hire actual trainers or train team leads to be trainers. Provide a space, separate from other employees for training. Relax time sheet regulations. Understand people sometimes need to use the restroom during work time and can't always wait for breaks. Allow a grace period of up to 5 minutes for punching in to start the shift. Even if an employee gives themselves the time needed to walk in from their car, sometimes the traffic makes it impossible to cross the street. Understand most employees are adults and take their job seriously. If they punch in late they will make up the time. Do not micro-manage employees.


  2. "Excellent Company On Upward Trend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Specialist in Neenah, WI
    Former Employee - Social Media Specialist in Neenah, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alta Resources full-time (More than a year)

    Pros

    Strong workforce unity/culture, nationally respected Fortune 500 clients, room for career growth, above average training.

    Cons

    If unable to handle stressful situations steer from phone positions; apply to social media or email, strong benefits but below average wages.

There are newer employer reviews for Alta Resources
There are newer employer reviews for Alta Resources

See Most Recent

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