Amazon - One Beautiful Journey that i have not yet gotten tired even after three years :D | Glassdoor
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Helpful (2)

"One Beautiful Journey that i have not yet gotten tired even after three years :D"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Support Engineer in Chennai (India)
Current Employee - Senior Support Engineer in Chennai (India)
Recommends
Positive Outlook
Approves of CEO

I have been working at Amazon full-time (More than 3 years)

Pros

* Employee Friendly Environment
* Freedom to work on personal Projects
* Horizontal Work Structure
* Good Recognition of Work

Cons

* One tends to get over used to the company's work culture so that he/she finds it hard to adapt elsewhere.

Advice to Management

People moving from within the company tend to get lesser compensation than people being newly hired, if this is changed, i would stay for life.

Other Employee Reviews for Amazon

  1. "Customer centric and data driven."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced dynamic data driven company. Great ledership and accountability. Gives employee the ability to excell and impact the business.

    Cons

    Not for the faint hearted. Work life ballance be difficult to acheive. Sometimes difficult to keep track of things.


  2. "Nice company, but too many calls and extremely obsessed about customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA III Audible in San Jose, San Jose (Costa Rica)
    Current Employee - CSA III Audible in San Jose, San Jose (Costa Rica)

    I have been working at Amazon full-time (Less than a year)

    Pros

    great environment, towards coworkers, nice people, nice leadership team. They help you, they give you food sometimes and have nice parties when available. They have great company benefits.Very flexible when it comes to asking for leave of absence and stuff like that. They try to get out off the phones as many times as needed to avoid too much stress.

    Cons

    Too many calls, very hard to accomplish goals and mainly get promoted or get bonuses. High rotation, people leave like on a daily basis from all accounts. Too much pressure towards metrics to the point where your job is at risk. Very bad policies in regards to what behaviors are tolerated from customers over the phone so pretty much you have to deal with irate/ rude people all the time and still treat them nicely even if they don't deserve it.

    Advice to Management

    Senior management doesn't care about our issues as agents, they just care about metrics and productivity, they do not support us.

There are newer employer reviews for Amazon
There are newer employer reviews for Amazon

See Most Recent

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