Amazon - Was better before all the changes | Glassdoor
There are newer employer reviews for Amazon
There are newer employer reviews for Amazon

See Most Recent

Helpful (2)

"Was better before all the changes"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative III in Grand Forks, ND
Current Employee - Customer Service Representative III in Grand Forks, ND

I have been working at Amazon full-time (More than 5 years)

Pros

Friendly coworkers and relaxed environment. Pay and benefits are great, hard to find another job that meets what they offer in this area. Work from Home opportunities

Cons

*Training needs to be changed. When I first started training was in depth and I hit the floor knowing what I was doing. With the past few positions I've taken, training has been minimal and I feel completely unprepared for the job at hand.

* Work from home staff gets forgotten and left out of on site functions.

* Monthly internet allowance of $25 doesn't cover half of my internet or phone bill.

* Leadership needs to be available more often and monitor the team members available time

* Huge amount of favoritism

* Under appreciated

* Company is micro-managed and has grown a lot faster than it seems can be handled at times

Advice to Management

Pay attention to your team. Make sure people are in avail when they should be and treat everyone on the team fairly. Don't offer special treatment to people or single out others just because you're buddies with them. This leaves workers on the phones short handed and feeling angry towards their leadership. Offer more to Work From Home. This is a large part of your company in Grand Forks, make sure we feel appreciated.

Other Employee Reviews for Amazon

  1. Helpful (2)

    "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Allentown, PA
    Current Employee - Manager in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    start you off with great sign on bonus and benefits, relocation company they use is great, and the stock options are great.

    Cons

    too many to list, no home work balance, growth potential too slow unless you uproot your family again. This is the reason the turnover rate at amazon is so high, will they ever get it?

    Advice to Management

    open your eyes and promote the people worth promoting, if they would stop moving people around every 2 months then the growth of managers would actually be seen.


  2. "liked the people and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Financial Analyst
    Former Intern - Financial Analyst
    Positive Outlook

    I worked at Amazon as an intern (Less than a year)

    Pros

    colleagues are smart, driven, and very efficient.

    Cons

    can't really think of anything

    Advice to Management

    no comment

There are newer employer reviews for Amazon
There are newer employer reviews for Amazon

See Most Recent

Work at Amazon? Share Your Experiences

Amazon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or