Amazon - Cloud Support Engineer | Glassdoor
  1. "Cloud Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Support Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than a year

    Pros

    1) Great working environment. less work pressure. 2) Flexible work hours 3) Lots of learning, progressing opportunities 4) Energetic colleagues 5) supports Multiculturalism 6) Work / life balance

    Cons

    1) Need to be active about career growth. Normal day work done well is the minimum requirement for promotion. 2) If not aware, can get very specific to just aws services, which might not be something most people want

    Advice to Management

    Keep mixing things up and get every employee involved in activities outside work.

    Amazon2018-11-19
  1. "Manager review (L4 and above)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for more than 4 years

    Pros

    - You will learn something new every single day. - You will learn new skills that are outside of your comfort zone. - You can make a big impact no matter what your strengths are. - You get out, what you put in. - Promotions are generally very clear, your performance, and ability to develop/influence others dictates promotion.

    Cons

    - Some managers are very lazy, and give no effort. - Lack of accountability sometimes. (Depends on your facility) - Work Life balance is rough. They are making efforts to improve this for L4 and L5 managers. But since Ive been employeed for almost 4 years (now an L6), you will put in long hours, and pretty intense hours.

    Advice to Management

    Hold everyone equally accountable. Dont allow lazy managers to coast, that increases the workload for higher performers.

    Amazon2019-05-06
  2. Helpful (1844)

    "You Get What You Put In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.

    Amazon2016-01-11

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