Amazon - Customer Service Agent | Glassdoor
  1. Helpful (2)

    "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Agent in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon part-time for less than a year

    Pros

    Great pay, pick your hours, get gift cards and gifts, awesome leadership

    Cons

    A lot to learn, but they do provide you with excellent training.

    Amazon2018-12-29
  1. "Excellent career & learning opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time for less than a year

    Pros

    - Rapid learning in a very complex software ecosystem - Access to all activities (lunch and learns, tech talks, hackathons, etc) across the Amazon internal ecosystem - Flexibility in teams and roles

    Cons

    - Team dependent, occasional on-call duties

    Amazon2019-09-16
  2. Helpful (1961)

    "You Get What You Put In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

    Cons

    You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

    Advice to Management

    More on-boarding training before new employees are thrown in the fire. The first couple of weeks can be very confusing on where to find the information you need that pertains to your job.

    Amazon2016-01-11

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