Amazon - Fast paced, Customer focused | Glassdoor
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There are newer employer reviews for Amazon

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"Fast paced, Customer focused"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Development Manager in Seattle, WA
Current Employee - Software Development Manager in Seattle, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Amazon full-time (More than 3 years)

Pros

Amazon is great company if you like the fast paced environment. Company tend to focus on what really matters and that is customer experience. People are solution oriented more than problem focused.

Cons

Employees don't necessarily get any perks (not even Prime), long hours are expected. The work/job satisfaction can vary dramatically based on the team you are in.

Advice to Management

Treat employee as your internal customers.

Other Employee Reviews for Amazon

  1. Helpful (2)

    "All business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT in Jeffersonville, IN
    Current Employee - Senior IT in Jeffersonville, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Seemingly endless headroom for advancment.

    Cons

    The point policy for IT is crap considering we are expected to show when the warehouse needs us but also held to a set schedule which is contradicting.

    Advice to Management

    Treat you IT staff with the respect people in that position should be treated with. We are not an average floor worker.


  2. Helpful (10)

    "Everything I hoped for and feared"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Product Management in Seattle, WA
    Current Employee - Senior Manager, Product Management in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    The culture is remarkable here - this is a company that truly abides by its leadership principles. Two in particular stand out. Customer obsession: If you believe that building great products and businesses starts by understanding the customer and committing to solve their goals, you will fit in well. Ownership: If you do your best work when you feel like a business owner and want to have the freedom to dive in, you will fit in well. If you don't match up with either of these statements, you won't succeed.

    Cons

    Is the workload a lot? Sure - solving big problems with customer focus takes focus and determination. Expectations are high. Amazon hires the best and then expects the best from its hires. In my experience, the workload is consistent with other top tech companies that want to win.

There are newer employer reviews for Amazon
There are newer employer reviews for Amazon

See Most Recent

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