Amdocs - Challenging environment and culture | Glassdoor
There are newer employer reviews for Amdocs
There are newer employer reviews for Amdocs

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"Challenging environment and culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director
Current Employee - Director
Recommends
Neutral Outlook
Approves of CEO

I have been working at Amdocs full-time (More than 5 years)

Pros

Smart people, good products and market recognition, good benefits

Cons

inconsistent culture, varies with accounts/divisions

Other Employee Reviews for Amdocs

  1. Helpful (4)

    "Excellent people, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Coworkers that are willing to work themselves to death to deliver, extremely knowledgeable and helpful. Decent salary and benefits

    Cons

    Helpful coworkers do not extend to management or HR. No work/life balance. No growth plans. yearly reviews turn into high school popularity contest if you're even lucky. Most times promotion will depend on your last name.

    Advice to Management

    Not going to even waste my time.


  2. Helpful (2)

    "So much hope. So little actual good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Dallas, TX
    Current Employee - Senior Consultant in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    Pay is ok, Health benefits are good. Offices can be nice as fac staff there is trying to make improvements.

    Cons

    Projects with insane timelines to keep clients happy. Amdocs delivers alright, over the bodies of it's staff.

    You can move up if you are Israeli. Otherwise, just wait in the back of the bus, for a longtime. Promotions, bonus, raises, etc go to the Israeli first, and everyone else third no matter how good you are.

    The same goes for your role or job duties, you end up doing the crummy work while any good roles will be given to Israeli brought over either from within the company or a friend hired on from outside. The amount of protectionism is really sad.

    HR dept is a mess, every year the process is changed and you have little to know idea what you will be graded on. Management feedback is nonexistent and you are left guessing if you are doing a good job or not. Once you get your grade from the annual review, it is to late to do anything about it and you are stuck with it for the year as there is no grievance process.

    Advice to Management

    Values program was a nice idea but appears to be nothing more than lip-service now. Give the staff a grievance process and STOP agreeing to these project timelines just kiss the client's rear end

There are newer employer reviews for Amdocs
There are newer employer reviews for Amdocs

See Most Recent

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