AmeriHealth Caritas - It WAS a great place to work then it went downhill | Glassdoor
There are newer employer reviews for AmeriHealth Caritas
There are newer employer reviews for AmeriHealth Caritas

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Helpful (7)

"It WAS a great place to work then it went downhill"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director, Technology in Philadelphia, PA
Former Employee - Director, Technology in Philadelphia, PA
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at AmeriHealth Caritas full-time (More than 10 years)

Pros

- Fulfilling work
- Great hardworking people across the organization
- Connection to the community
- Solid vision
- Benefits are great
- Lots of growth in healthcare

Cons

- Lack of solid leadership
- No accountability across entire organization
- Lots of reorganization going on especially in Operations, IT and PMO
- Zero work-life balance (unwritten expectation of working 24/7)
- Lack of ethics and trust in HR Department
- Passive-aggressive Performance Management
- Lack of honesty internally (people just disappear from org charts or employees are flat out lied to)
- Posturing towards outsourcing core services to support rapid growth means lack of job stability
- IT/PMO department is managed like operations instead of a strategic investment

Advice to Management

- Refocus and center the company on the mission again
- Get closer to all senior leaders areas and do skip level meetings with all levels within the departments to understand what is really going on
- Be honest about the areas you are looking to out source
- Develop employees so you can retain business knowledge even if it is in other areas of the company
- Move IT and PMO to report directly to the CEO
- Stop pushing personal agendas
- Manage the 'squeaky wheels" instead of creating extra low value work for IT

Other Employee Reviews for AmeriHealth Caritas

  1. Helpful (3)

    "Desperately needs good leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AmeriHealth Caritas full-time (Less than a year)

    Pros

    - Mission to help the poor
    - Company is growing
    - Work/Life balance is ok

    Cons

    - Poor culture, lack of good leadership, unable to execute
    - Low performers are not held accountable
    - Outdated technology and lack of process
    - Location

    Advice to Management

    - Hire good talent and don't reward low performers
    - Hire good leaders
    - Make everyone ACCOUNTABLE


  2. Helpful (1)

    "Lack of management accountability across the board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Project Manager in Philadelphia, PA
    Current Contractor - Senior Project Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AmeriHealth Caritas as a contractor (More than a year)

    Pros

    Interesting work in a growing industry

    Cons

    It's accepted that nothing gets done on time

    Advice to Management

    Hold lower level managaers accountable

There are newer employer reviews for AmeriHealth Caritas
There are newer employer reviews for AmeriHealth Caritas

See Most Recent

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