American Airlines - A once fun and prestigious job has become stressful and non-rewarding. | Glassdoor
There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

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"A once fun and prestigious job has become stressful and non-rewarding."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Premium Service/Travel Representative
Current Employee - Premium Service/Travel Representative
Doesn't Recommend

Pros

Flight benefits must be the number one benefit. Medical, dental, vision available even to part time employees. Co-workers in the smaller stations can feel like family.

Cons

Recent bankruptcy has severly dampened morale as pay, benefits and personell are cut. Management gets paid large bonuses even as the company post losses and union employees took voluntary losses to avoid the bankruptcy.

Advice to Management

Listen to employees. They are the face of the company. Stop the outrageous bonuses until the company is profitable again.

Other Employee Reviews for American Airlines

  1. "Management wants to break the unions!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Doesn't Recommend

    Pros

    Good benefits with union representation in my field. Free and discount travel globally. Can choose my own schedule by seniority bidding system.

    Cons

    Management don't have much respect for my work group. There is far too much middle-management and this should have been addressed years before they filed bankruptcy.

    Advice to Management

    They need to have more respect for their frontline workers and then morale would improve and we could offer a better product to our customers.


  2. "Excellent training in cust services"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)

    Pros

    Fundamental grounding in soft skills that are very transferable.

    Cons

    Limited opportunity for career development

There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

See Most Recent

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