American Airlines - Company in turmoil | Glassdoor
There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

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Helpful (1)

"Company in turmoil"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Reservations Agent in Dallas, TX
Former Employee - Reservations Agent in Dallas, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at American Airlines full-time (Less than a year)

Pros

Good people to work with, generally positive experience with the customer. Working in Dallas is hub and easy to standby for any flights you want to get on.

Cons

Have to pay for domestic flight benefits, (most major airlines do not make their employees pay for that benefit), no buddy passes for 2 years (most major airlines give their employees buddy passes within 1 year) , company in turmoil, high turnover, pilots on brink of strike

Advice to Management

Don't throw away good people just to meet a quarterly goal, think long-term or you'll be bankrupt every 5-10 years

Other Employee Reviews for American Airlines

  1. "great experience building company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in Raleigh, NC
    Current Employee - Aircraft Maintenance Technician in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    variety of work , enjoy aviation environment, good employee comraderie

    Cons

    No advancement, salary stagnant, little respect from management

    Advice to Management

    We are on the same team........


  2. Helpful (3)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Dallas, TX
    Former Employee - Senior Project Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    -Challenging environment
    -Good Benefits
    -Opportunities for promotion

    Cons

    -Front line employees are not accountable
    -Unions are out of control
    -Management is risk averse and too traditional

    Advice to Management

    Get out of Centerport and see how employees are treating customers. You will be shocked. Employees no longer feel they have to represent the American Airlines brand. They feel free to do whatever they please and are not held accountable. Also the culture of yes men the exists in the Customer organization means that past mistakes ans missteps continue to be the order of the day.

There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

See Most Recent

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