American Airlines - Worked there for 2 1/2 years as a Sr. Clerk in the CCS department doing refunds. Then, got promoted to Specialist I. | Glassdoor
  1. "Worked there for 2 1/2 years as a Sr. Clerk in the CCS department doing refunds. Then, got promoted to Specialist I."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialist I - Credit Card Services in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than a year

    Pros

    Pay started at $12hr, and after my promotion, it was $14.14/hr. (Also including mandatory yearly raises) Great benefits, flight benefits, medical, dental, vision. Good pay. Easy work. Nice people. Flex time was great. (Arrive to work between 630am and 830am. Stay 8 hours) Full-time. Paid vacation and sick time. Monday-Friday. Weekends off. Also, when you travel, you can book first/business class. If no one buys the... seat, you have the possibility of getting it. For next to nothing out of country, and free inside the states.

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    Cons

    Kind of boring :/ Very mundane. I was at a desk. And it's practically the same thing, every single day. Other than that, it is a great job if you want to travel for next to nothing.

    Advice to Management

    I loved management. They were very personable, and they work with you. Keep it up.

    American Airlines2019-06-20
  1. "Best career ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - American Airlines Flight Attendant in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines full-time for more than 10 years

    Pros

    Everything..... great job, great people, good benefits and after a few years great pay. Best 15 years of my life.

    Cons

    Reserve (on call) , it’s all about seniority. Seldom see a holiday off until you’ve been there a long time! You get used to it!

    Advice to Management

    Fa’s are your front line to your customers keep them happy and engaged and your customers will follow!

    American Airlines2019-10-14
  2. "Great culture and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Developer 

    I have been working at American Airlines full-time

    Pros

    flight benefits, casual relaxed environment

    Cons

    Need more vacation days. Difficult to advance

    American Airlines2019-10-11

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