American Airlines - Great Place to Work but Definite Draw-Backs | Glassdoor
There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

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"Great Place to Work but Definite Draw-Backs"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Reservation Representative in Cary, NC
Former Employee - Reservation Representative in Cary, NC
Recommends
Approves of CEO

Pros

The Flight Benefits, Great Customer Service Skills, The Job Makes You Think On a Day to Day Basis, Management at the Immediate Level Seems to Care about Employees

Cons

The Hours, Working in a Seniority System, Knowing that No Matter How Hard I Worked and How Good at my Job I was that a Less Competent Person with More Seniority Would Get the Promotion or the Job Would be Filled Based on Quotas for Diversity

Advice to Management

Complexity Pay would have been a fantastic motivator to move up in reservations as well as being appreciated and considered for jobs based on performance rather than seniority.

Other Employee Reviews for American Airlines

  1. Helpful (3)

    "Great job, but management attitudes need a re-vamp!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Disapproves of CEO

    Pros

    Great flexibility with your schedule. Great way to meet people and to travel. Awesome flight benefits. Ability to live anywhere.

    Cons

    Senior management continues to line their pockets while the work force continues to sacrifice. Still suffering from a 30% pay cut in 2003 with no sign of relief in the future.

    Advice to Management

    Quit taking bonuses! If you expect your front line employees to take cuts, you should too! Enough is enough!


  2. Helpful (2)

    "Great people, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot - First Officer in Dallas, TX
    Current Employee - Pilot - First Officer in Dallas, TX
    Disapproves of CEO

    Pros

    The people you work with are great. Flight Crews have exceptional experience and training. Good health benefits and the travel benefits are a plus.

    Cons

    Management is incompetent and makes wreckless decisions that have a huge impact on the employees and their families. There is no stability and your personal life will take a significant blow.

    Advice to Management

    Leave

There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

See Most Recent

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