American Airlines - Company with a lot of potential and working towards being great. | Glassdoor
There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

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Helpful (3)

"Company with a lot of potential and working towards being great."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Analyst in Fort Worth, TX
Former Employee - Analyst in Fort Worth, TX
Recommends
Positive Outlook
Approves of CEO

I worked at American Airlines full-time (More than a year)

Pros

The people are great and wiling to help
Good company culture
Flight benefits are amazing and managers are understanding about leaving early on a friday or reaching late on a monday to make a flight
Rotational program where you can change jobs every year or so gives you a good understanding of the whole industry

Cons

Lack of formalized training. Most of the training is done on the job by peers
Building and setup are very old and could use changing. There is also no free coffee or tea

Advice to Management

Keep doing what you're doing to get the airline on top

Other Employee Reviews for American Airlines

  1. Helpful (1)

    "Needs help with customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Station Agent in Greenville, SC
    Former Employee - Station Agent in Greenville, SC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    Flight bennies and cs off with other employees

    Cons

    Training program not very good

    Advice to Management

    Upper management does not care what agents say


  2. "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Representative in Miami, FL
    Current Employee - Reservation Representative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Great flight benefits as American has a lot of destinations around the world. Also being a part of the One World Alliance really opens up the door to even more destinations.

    Cons

    Being a part of the bottom of the totem pole, you realize that when you're that far down in the company, they don't really care too much about you. The pay is not sufficient for the area. It would be extremely difficult, if not impossible to live on this kind of pay. Due to the schedule being given by seniority, if you have just started in the company, and are young, you can expect never to be assigned weekends off, and to working into the wee hours of the morning. The micro managing that you have to do is not worth the pay

    Advice to Management

    Better pay, some more flexibility with being able to get a day off in the case of emergencies, and not having to micro manage our work schedules due to trading shifts because of not getting a shift suitable for you would be very helpful in keeping employees long term.

There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

See Most Recent

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