American Automobile Association (AAA) - Slow to reward good performance and not many women in key leadership positions. | Glassdoor
There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

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Helpful (2)

"Slow to reward good performance and not many women in key leadership positions."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Portland, OR
Former Employee - Anonymous Employee in Portland, OR
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at American Automobile Association (AAA) full-time (More than 10 years)

Pros

At least at AAA Oregon/Idaho, during poor economy, layoffs never happened. It was a very secure place to work and many employees have worked for 20 or more years.

Cons

Due to longevity of employees, not quick to move up in the company. People moved into positions due to personal relationships over good performance or ability to do job. Salaries much lower than current market.

Advice to Management

Promises made for promotions that never come to fruition. Slow performance reviews and salaries that do not match the market make it not an ideal place to stay for people with talent and desired skills.

Other Employee Reviews for American Automobile Association (AAA)

  1. Helpful (1)

    "No Work vs Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Agent in Portland, ME
    Current Employee - Field Sales Agent in Portland, ME
    Doesn't Recommend
    Negative Outlook

    I have been working at American Automobile Association (AAA) full-time (More than a year)

    Pros

    No ceiling for commissioned only pay structure. Depending on your branch location, you will have high or low lead opportunities. Access to members not currently insured. Great brand recognition.

    Cons

    Incredibly audacious leadership and management, in a negative way. You are only as good as your last months production. Employees are made to feel disposable at anytime. Lack of communication between leaders results in finger pointing and lies ending with agents taking the fall.

    Advice to Management

    Sure up your communication to each other and your employees. Be more supportive of your frontline sales agents, and stop the negative intimidating motivation methods. Take agent input seriously and care about their well being.


  2. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative
    Current Employee - Claims Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Automobile Association (AAA) full-time

    Pros

    AAA offers great opportunities for advancement. The company is reasonably staffed and the workload is not overwhelming. Benefits are on par with the industry.

    Cons

    None that I can think of.


There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

See Most Recent

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