American Automobile Association (AAA) - Quality work environment with above average professionalism | Glassdoor
There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

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Helpful (1)

"Quality work environment with above average professionalism"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I worked at American Automobile Association (AAA) full-time (More than 10 years)

Pros

Great people with strong work ethic and commitment to quality; salaries are fairly competitive within Central Florida; very solid benefits portfolio; proactive training opportunites; a beautiful workplace and positive environment

Cons

leadership is in a state of flux; understaffed and under-resourced in some areas; difficult to get promoted; jobs/positions do not seem to be graded fairly and policies do not always seem to be applied uniformly throughout the company

Advice to Management

Get out and mingle with the associates at all levels. Learn about their concerns, their suggestions, and get their feedback in personal conversations. There is a growing restlessness and associate apathy that is very unusual in the AAA culture. it could be a huge problem when the economy recovers. Management needs to understand it and address it now.

Other Employee Reviews for American Automobile Association (AAA)

  1. "Travel Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Wilmington, NC
    Former Employee - Travel Agent in Wilmington, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Automobile Association (AAA) full-time (More than 5 years)

    Pros

    great working environment,excellent benefits,member base great

    Cons

    pay scale low, need wellness programs, more socially responsible programs

    Advice to Management

    increase pay scale


  2. "Each state is different. Mediocre employer at best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Automobile Association (AAA) full-time (More than 5 years)

    Pros

    Free roadside assistance for you & family.

    Cons

    On the whole the middle management is very inept, although I was fortunate to have very good managers. They were the exception, not the rule.

    Advice to Management

    Get in touch with reality.


There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

See Most Recent

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