American Cruise Lines - very good | Glassdoor
There are newer employer reviews for American Cruise Lines
There are newer employer reviews for American Cruise Lines

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Helpful (2)

"very good"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales
Former Employee - Sales
Recommends

Pros

Great management and willing to hire and promote within the company at all times- very good benefits for just starting.

Cons

Different work schedules for all shifts and hard to get uses to the changes in what they do weekly but nice/

Advice to Management

they are great wish they would promote older people in the company - they will interview but not hire you/

American Cruise Lines Response

Apr 17, 2015 – Director of Marketing

Thank you for taking the time to comment. We appreciate the feedback of current and former employees and find this information can help us in improving our company. We are glad to know you enjoyed... More

Other Employee Reviews for American Cruise Lines

  1. Helpful (3)

    "The product is excellent, but treatment of the inside sales staff is more than disappointing."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales
    Current Employee - Inside Sales
    Doesn't Recommend

    Pros

    Making client's dreams come true, by selling beautiful cruise vacations.

    Cons

    Management hires and fire randomly. Inside sales staff is not allowed to have direct lines to their desk for customer ease to reach their sales agent. When the phonecalls come in, other more aggressive sales agents, lie, tell the client it doesn't matter who you speak to and steal your clients.
    There is gross dishonesty within the sales pool and management doesn't care. They only love you the one second you make a sale. The next day, they could fire you for having a poor day. Listing on white board of everyone's sales for the week. The bottom people are in danger of being fired without notice.

    Advice to Management

    Allow your staff to build a client base and make a decent living! Treat the staff like human beings!

    American Cruise Lines Response

    Apr 17, 2015 – Director of Marketing

    We appreciate your comments. Sales is a challenging job and certainly not the right fit for everyone. However, we have cruise specialists who have been with us for several years and thoroughly enjoy... More


  2. "Steward server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Steward Server in East Providence, RI
    Current Intern - Steward Server in East Providence, RI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at American Cruise Lines as an intern (Less than a year)

    Pros

    Opportunity to travel
    Good pay / tips if you do well
    Passengers are great
    Free food
    Develop character
    Learn time management

    Cons

    Other employees slacking and not helping
    Management plays favorites and have bad attitudes
    Overall the people you work with becomes the biggest con. Attitudes across the board and lack of effort.
    No time to get off boat

    Advice to Management

    Be involved in the operation of your ship. Discipline ones who are not helping and reward ones who go above and beyond.

There are newer employer reviews for American Cruise Lines
There are newer employer reviews for American Cruise Lines

See Most Recent

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