American Customer Care - Great training, easy work, lots of support from management. | Glassdoor
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There are newer employer reviews for American Customer Care

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"Great training, easy work, lots of support from management."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in San Diego, CA
Former Employee - Customer Service Representative in San Diego, CA
Recommends
Approves of CEO

I worked at American Customer Care full-time (Less than a year)

Pros

Good support from management and room to grow. Would have enjoyed training one day for the Wine Company we contracted with.

Cons

Pay rate was the issue. Otherwise I would have stuck around and moved my way up.

Other Employee Reviews for American Customer Care

  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montoursville, PA
    Former Employee - Customer Service Representative in Montoursville, PA

    I worked at American Customer Care part-time (Less than a year)

    Pros

    nice people, easy systems to use

    Cons

    didn't like initial manager, but they moved and everything was great

    Advice to Management

    none


  2. "decent pay but somewhat invasive as goes with this type of business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montoursville, PA
    Former Employee - Customer Service Representative in Montoursville, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Customer Care part-time (Less than a year)

    Pros

    Decent wage compared to other entry level places around here. Not too demanding, if you tried to better yourself they would keep you. Got to move around to different projects sometimes.

    Cons

    Invasive calling techniques which included reading paragraphs of information or asking long questions that wasted peoples' time. We were taught to convince people to buy things even when they clearly didn't want them and got upset. The strategy for some of the products was to get their credit card on a low introductory price then keep a larger recurring price on them until they canceled it, which I was told was hard to do.

There are newer employer reviews for American Customer Care
There are newer employer reviews for American Customer Care

See Most Recent

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