American Eagle Outfitters - Good Learning Experience | Glassdoor
There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

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"Good Learning Experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Chicago, IL
Current Employee - Sales Associate in Chicago, IL
Recommends
Neutral Outlook
Approves of CEO

I have been working at American Eagle Outfitters part-time (More than 3 years)

Pros

American Eagle Outfitters (AEO) trains their employees through short videos before every shift. They may be a bit cheesy, but they are very helpful and give those with little to no customer service experience suggestions on how to talk to customers.

There's plenty of room for advancement. AEO hires from within for positions such as Sales Leads and Assistant Store Mangers. Sometimes this requires moving stores, but many have been able to stay within 50 miles of their original store.

Casual environment which creates a friendly and informal relationship between employees. Slight annual raise and good employee discount.

Cons

Some of the customers, like any place in retail, can be awful, depending on location.

Other Employee Reviews for American Eagle Outfitters

  1. "It was a good first job experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Katy, TX
    Former Employee - Sales Associate in Katy, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    You get a 40% discount to all American Eagle merchandise. The hours are very flexible (you can basically choose how many hours you want to work). Usually its a 4 hour shift.

    Cons

    Sometimes, they want you to do change floor sets so thus, you need to be working odd hours (like 2am to 6am). The pay is below average, but it is doable for a first job.


  2. "The company is great, however I had the misfortune to have a horrible supervisor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Stock in Reading, PA
    Former Employee - Full Time Stock in Reading, PA
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    Great discount! Compared to some other companies the pay is some what competitive. They do very well with vacation time if you stay there for awhile.

    Cons

    It seems like getting promoted to a Store management or beyond position doesn't happen often. Also they are very pushy with sales. With over pushing sometimes it seems as if the product won't sell itself which is why they have to talk it up.

    Advice to Management

    Remember that your part time associates are the people who are interacting with the customers, it is not ok to over pressure them. Hire great people who are excited about the brand and what to have it flourish. Also if the atmosphere is fun and inviting most kids will want to come to work and will want to do a great job for you.

There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

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