American Eagle Outfitters - Fast paced, upbeat and fun environment to work in. Great first job. | Glassdoor
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There are newer employer reviews for American Eagle Outfitters

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"Fast paced, upbeat and fun environment to work in. Great first job."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in San Diego, CA
Former Employee - Assistant Store Manager in San Diego, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at American Eagle Outfitters full-time (More than 3 years)

Pros

I enjoyed the fast pace that fit with the awesome music playing in the store. Always something new going on, never a dull day. Very business oriented which is a plus. Customer service is the number one priority at all times which makes AEO a great retail experience for customers and associates.

Cons

Too many associates and not enough hours to give. Shipment was a hassle at times due to the hours allotted for it. Always expecting the impossible. Pay wasn't all that great either. Processes constantly changing to where everyone was doing everything differently at one point.

Advice to Management

To upper management: Set realistic goals for stores, find a balance of task and selling time and stick to it. Implementation of new processes are great, but work out the kinks before rolling out.

Other Employee Reviews for American Eagle Outfitters

  1. "Positive Learning Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Muncy, PA
    Former Employee - Sales Associate in Muncy, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Flexible hours, good management, very upbeat and fun environment that makes working a blast often times. Management is, for the most part, young and motivated individuals.

    Cons

    All the general evils of working retail - angry customers yelling at you, stressful to push sales when store is underperforming.


  2. "Fair treatment and good pay for a part-time sales associate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Norfolk, VA
    Former Employee - Sales Associate in Norfolk, VA
    Recommends
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Always received fair treatment, good hours, and was recognized and rewarded for accomplishments. Worked with an excellent store manager who invested in developing employees.

    Cons

    Floor sets were grueling and would require you to work through the night. More manual labor was required than I am accustomed to. They were not a frequent concurrence though, so that is good.

    Advice to Management

    Continue rewarding employees for accomplishments, perhaps do spring floor set after Christmas as it confuses customers and is not pleasurable for employees to have to work until all hours on Christmas Eve.

There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

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