American Eagle Outfitters - Great experience so far, but expectations set too high. | Glassdoor

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There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

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"Great experience so far, but expectations set too high."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager
Current Employee - Assistant Store Manager
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at American Eagle Outfitters full-time (More than a year)

Pros

Fun atmosphere, great discount, great health benefits, and great pay.

Cons

Very minimal payroll to give out, customers complain that there isn't enough help on a daily basis.

Advice to Management

There needs to be more payroll to give better customer service. Online returns should not count against the store.

Other Employee Reviews for American Eagle Outfitters

  1. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Citrus Heights, CA
    Former Employee - Sales Associate in Citrus Heights, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Awesome family culture, and so fun!

    Cons

    District Management expects too much, when not knowing how things really work in store.

    Advice to Management

    Great work!


  2. "Enjoy working with all the sales associates, managers and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Good training for sales associates, and room to grow and move up in the organization. Also flexibility in scheduling.

    Cons

    Cuts employee hours if store is not making profits on their financial plan for the month, as most retail stores do.

    Advice to Management

    Keep up the good work by giving good training to associates, and being flexible when possible with your work schedules.

There are newer employer reviews for American Eagle Outfitters
There are newer employer reviews for American Eagle Outfitters

See Most Recent

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