American Express - Good company for working in core operations, support function does not get equal treatment | Glassdoor
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There are newer employer reviews for American Express

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"Good company for working in core operations, support function does not get equal treatment"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lead Business Analyst in Gurgaon, Haryana (India)
Former Employee - Lead Business Analyst in Gurgaon, Haryana (India)
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 5 years)

Pros

1. Great brand name
2. Good salary structure for core operations job
3. Excellent facilities for all staff
4. Work culture is easy and depending on your leader support, growth inside company can be good
5. Ombudsperson listen to all complaints and support is good

Cons

1. Loyalty for company is not valued any more
2. Salary structure for support function is not at par with operations and difference is big
3. Office politics is not discouraged

Advice to Management

1. Give parity to support function is terms of salary and bonus.
2. Reward loyalty.
3. Show 0 tolerance to politics in office and atleast discourage it.

Other Employee Reviews for American Express

  1. Helpful (1)

    "One of the best companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    Good work-life balance, very effective senior management, good values and maniacal focus on customer service

    Cons

    Compensation is low compared to other companies. Too little growth opportunities inside the organization


  2. "Best place to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time (Less than a year)

    Pros

    nice work environment and it really pays...

    Cons

    pressure and be ready for some abuses (at times)

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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