American Express - Customer Service Representative | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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"Customer Service Representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Fort Lauderdale, FL
Former Employee - Anonymous Employee in Fort Lauderdale, FL
Recommends
Positive Outlook
Approves of CEO

I worked at American Express full-time (More than 10 years)

Pros

Excellent benefits, promotional opportunities, growth and development, family oriented company, focused on diversity and integrity, best place to work!!!!

Cons

There were no cons, excellent place to work!

Other Employee Reviews for American Express

  1. "Great Company Great Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Atlanta, GA
    Current Employee - Vice President in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    It is a great company with good work life balance. The senior leadership is really nice. The benefits are decent and we get a lot of time off which is great. You can move around the planet which I have been able to do. Finally, you can have multiple careers in sales, marketing and finance if you so wish too which keeps things interesting.

    Cons

    It can be a little too NY centric in Senior Management which can limit careers for those living in other large cities. Also the benefits while OK could be better especially medical and dental. Also some of the more recent acquisitions have not been the best and we are dealing with those issues now.


  2. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Travel Agent in Detroit, MI
    Former Employee - Corporate Travel Agent in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (Less than a year)

    Pros

    good benefits, 401k, medical, dental. pay was good, but minimal raises which made it difficult to go up in the pay scale.

    Cons

    in call center arena, very difficult to get time off. very conservative with approving any additional time off once the date was fullfilled.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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