American Express - Good leadership | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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"Good leadership"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Phoenix, AZ
Former Employee - Director in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at American Express full-time (More than 10 years)

Pros

Good salary and benefits; positive work experience

Cons

shift to temporary work spaces could adversely affect morale and teamwork

Other Employee Reviews for American Express

  1. Helpful (1)

    "platinum customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Plantation, FL
    Former Employee - Customer Service Representative in Plantation, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Great salary and benefits.The prescription plan offers free maintenance and vitamins.

    Cons

    No support from team leaders or upper management. Huddle/meetings constantly cancelled due to high call volumes. Customer surveys rank/rate you even though the survey is clearly not yours. You are still countable for the survey.

    Advice to Management

    high turner , lack of management presence . I seen my director once in a year and half. He cancelled several skip level meetings. His presence was never on the floor.


  2. "An okay place for average performers; communication skills are valued more than analytical skills in most functions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in New York, NY
    Current Employee - Risk Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    It can be a good place to work for those who want to stick around for a long time.

    Cons

    Compensation is rather flat across performance bands; top performers and piggybackers are given marginal differences


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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