American Express - Great Place to Work for 15 years | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Helpful (2)

"Great Place to Work for 15 years"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Greensboro, NC
Former Employee - Anonymous Employee in Greensboro, NC
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 10 years)

Pros

Paid - Vacations, Sick Time / Benefits / 401K
Professional Employees who know how to act professional.
When there is a reason to "party" or if they have extra money to treat their top employees - AMEX goes all out.

Cons

A lot of cliques. If you plan to move up, identify the "right" cliques and dont stay in one job too long - move around! Network, network, network! If layoff is a factor, dont relocate unless you need a way to get back home and the new location is located near your hometown. If you are relocating, chances are in 6 months your job will be shipped off shore and youll be layed off anyway.

Advice to Management

Get rid of micro managers in your organization! People who have been with the company a long time and perform, dont need micro managing to preform well. Get rid of frivolous ways to reward people. Who needs an extra notepad or shiny new pen? Go back to the steak dinners, limo treatment and renting space for Christmas parties.

Other Employee Reviews for American Express

  1. Helpful (3)

    "A stressful and frustrating work environment, where the programmer's expertise is not valued."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Phoenix, AZ
    Former Employee - Programmer Analyst in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Friendly but overworked team members.
    Phoenix was a good location in winter

    Cons

    Too much time wasted correcting mistakes of incompetent Indian outtaskers.
    Company laid off American programmers and hired cheaper Indian outtaskers, who have a poor work ethic and little understanding of TPF programming techniques.

    Technical Documentation (03's and 06's) was allowed to lapse, resulting in poor documentation of programs.

    Advice to Management

    It would be better to hire American TPF programmers who are experienced and know what they are doing than to hire cheap outtaskers who lack technical experience, do not care, and whose mistakes will damage both the system and the reputation of American Express.


  2. "Great earning potential but management is not always supportive to field sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Business Development in Los Angeles, CA
    Current Employee - Manager Business Development in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    Strong brand and large earning potential if you meet your sales numbers. Ability to work from home and travel into a specific sales territory. Travel perks are excellent!

    Cons

    Many of the "mentors" are just trying to receive a high rating in Leadership to ensure their maximum bonus and do not embody the true essence of helping colleagues. As a field sales person you are often left out on your own and do not have the support of experienced Director.

    Advice to Management

    Promote competent Directors and not just those with top selling records - often times the ability to be a "top producer" does not translate into a "great Director".

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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